fd66 Privacy Policy – Our Commitment to Protecting Your Information

1 Introduction

Fd66 is a highly trusted online Sports Betting and gaming platform among members in Bangladesh. We believe that at the core of any digital service must be a commitment to respecting and protecting members' personal data.

This privacy policy applies to the fd66 website, mobile app, and all related services. It explains what personal data we collect, how it is used, who it may be shared with, and what rights you have over your information.

Fd66's privacy policy is written from the perspective of an everyday user — not in complex legal language. We want you to clearly understand how your data is being handled.

2 What data we collect

Fd66 collects only what is necessary — nothing more. The data we hold is listed below in two categories:

Directly Provided Information

• Full name (as per national ID)
• Mobile Number (linked to bKash / Nagad / Rocket)
• Date of birth (for age verification)
• Email address (optional)
• Documents submitted for KYC verification (NID, passport, etc.)
• Payment information (mobile banking number)

Automatically Collected Information

• IP address & approximate geographic location
• Device type, operating system, and browser
• Platform usage patterns and session data
• Betting History & Transaction Records
• Data obtained from cookies and tracking technologies

3 How we collect your information

Fd66 collects information through several methods. The table below outlines each method and its purpose:

4 Purpose of data use

Fd66 uses the information collected under this privacy policy solely for the specific purposes outlined below. Your data is never used for unnecessary or commercial purposes.

• Account creation, management, and verification
• Processing deposits and withdrawals
• Managing Betting & Gaming Services
• Sending relevant promotions and bonus offers (with member consent)
• Fraud prevention and security monitoring
• Fulfilling legal obligations and complying with license requirements
• Customer service and issue resolution
• Platform improvement and analytics

5 Data sharing and disclosure

Fd66 does not share your personal information with third parties — with a few specific exceptions. The circumstances under which data may be shared are clearly outlined below:

Data may be shared when:

• Payment processing: To process transactions with authorized payment providers such as bKash, Nagad, and Rocket
• Legal Obligations: Under a valid order from a court, government body, or regulatory authority
• KYC Partner: With approved identity verification agencies — solely to complete the verification process
• Technology Infrastructure: With cloud hosting or server service providers — under strict confidentiality agreements
• Fraud Prevention: To law enforcement in cases of proven criminal activity

Data will not be shared when:

• To advertisers or marketing companies
• To other gaming or betting platforms
• To any unrelated third party without your consent
• To data brokers or information dealers

6 How we protect your information

Fd66 uses industry-standard technology and practices to protect your data. Here are the core layers of our security framework:

• SSL/TLS Encryption: All data exchanged between the platform and servers is protected with 256-bit encryption
• Password hashing: Your password is never stored in plain text — it is kept only in a secure hashed format
• Two-factor authentication (2FA): OTP-based login protection for added account security
• Regular security audits: Regular system audits conducted by external experts
• Restricted Access: Only authorized staff have access to specific data
• Backup System: Data is securely backed up across multiple locations

7 Cookie Policy

Fd66 uses cookies and similar technologies to enhance your platform experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and security — cannot be disabled
• Functional Cookies: Used to remember language, theme, and preference settings
• Analytics cookies: To understand which pages are visited most and improve our services
• Session Cookie: Automatically deleted when the browser is closed

You can manage or delete cookies through your browser settings. However, disabling certain cookies may cause some platform features to stop working.

8 Your Rights

Fd66 believes every member should have full control over their own data. We guarantee the following rights:

• Right to access your information: You may request to see what information we hold about you
• Right to Rectification: You can request corrections to inaccurate or outdated information
• Right to Erasure: You may request deletion of your information under certain conditions
• Right to restrict processing: In certain cases, you may request that the use of your data be restricted
• Right to Object: You can opt out of marketing communications
• Right to data portability: You can receive your data in a standard portable format

To exercise any of these rights, please contact our support team. Most requests are processed within 30 business days. However, certain data may need to be retained for a specified period due to legal obligations.

9 Third-Party Services

Fd66 uses certain approved third-party services to operate the platform. Strict data protection agreements are in place with each service provider.

• Payment Gateway: bKash, Nagad, Rocket — for processing transactions. Each operates under its own privacy policy.
• KYC Verifier: Licensed verification providers to confirm identity — data is used solely for verification purposes
• Cloud Infrastructure: International-standard cloud services for secure data storage and server management
• Analytics tools: To analyze platform usage — only anonymized data is used
• Live Chat Support: For customer support purposes — chat logs are retained for a defined period

10 Children's Privacy

Fd66 is strictly prohibited for anyone under 18 years of age. We do not knowingly collect personal information from minors.

• Date of birth verification is mandatory at registration
• Age verification via KYC documents may be required in cases of suspicion
• If a minor is identified, the account will be closed immediately
• If we discover that a child's information has been collected inadvertently, it will be deleted immediately.

11 Policy updates

Fd66 reserves the right to update this privacy policy as needed. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly
• Any significant changes will be communicated via platform notification or email
• Continued use of the platform after any changes constitutes acceptance of the updated policy
• If you do not agree to the updated policy, you may request to close your account

We therefore recommend visiting this Privacy Policy page regularly.

12 Contact

For any privacy-related questions, requests, or complaints, please contact our support team:

See also related policies: Terms and Conditions and Responsible Gaming।